The Team Leader Owners Line assists with the supervision of a sales line through coaching, modeling, and reinforcing effective sales and customer service practices, behaviors, and results
Job Summary
The Team Leader Owners Line assists with the supervision of a sales line through coaching, modeling, and reinforcing effective sales and customer service practices, behaviors, and results.
They are responsible for providing daily motivation to the sales team, maintaining a positive, productive environment, and ensuring all team members adhere to daily responsibilities and guidelines.
The role requires presenting the product to guests with the utmost integrity, effectiveness, professionalism, and consistency of established sales policies and procedures.
Matching Summary
The Team Leader Owners Line assists with the supervision of a sales line through coaching, modeling, and reinforcing effective sales and customer service practices, behaviors, and results.
Skills & Requirements
Must-have
Sales efficiencies and net sales volume
Customer service and enhancement promotion
Sales line supervision and coaching
Professional image and company standards
Daily motivation and positive environment
Adherence to daily responsibilities and guidelines
Product presentation with integrity and professionalism
Nice-to-have
Maximize lead harvest and referral sales
Minimize cancellations and provide owner assurance
Assist in recruitment and job interviews
Demonstrate model behavior throughout hotel
Flexible hours and days including holidays
Key Requirements
Minimum 5 years of closing experience
Sales supervision skills
Customer one-on-one sales in vacation industry
Bilingual English and Spanish fluency
Basic-to-advanced computer skills
Ability to work flexible hours and days
Ability to stand, sit, or walk for extended periods