Front Desk Agent (pt) - Bear Mountain

Giants Ridge

Bear Mountain, NY, United States
18.00 usd hourly ph
On-site
Check guests and vendors in and out
Handle reservations and switchboard
Strong communication and customer service skills
Giants Ridge is seeking a part-time Front Desk Agent for their historic hotel in Bear Mountain, NY. The role requires strong communication and customer service skills, along with administrative responsibilities such as managing reservations and guest inquiries

Job Summary

  • Exciting opportunity for a Front Desk Agent at a premier historic hotel in the Hudson Valley.
  • Responsibilities include managing phone activity, walk-in traffic, guest registration, payment collection, and cash balancing.
  • The role requires strong communication and customer service skills, with availability for afternoons, evenings, weekends, and holidays.

Matching Summary

Match Score: 85

Giants Ridge is seeking a part-time Front Desk Agent for their historic hotel in Bear Mountain, NY. The role requires strong communication and customer service skills, along with administrative responsibilities such as managing reservations and guest inquiries.

Salary

18.00 USD Hourly

Skills & Requirements

Must-have

  • Check guests and vendors in and out
  • Handle reservations and switchboard
  • Strong communication and customer service skills
  • Afternoon and evening availability
  • Weekend and holiday availability
  • Manage phone activity
  • Manage walk-in traffic
  • Register and assign rooms
  • Verify charges and collect payment
  • Account for and balance cash

Nice-to-have

  • Provide administrative support
  • Up-sell guest services
  • Coordinate with Housekeeping Department
  • Maintain awareness of safety issues

Key Requirements

  • High School Diploma preferred
  • Clerical skills including typing, filing, office machine operations
  • Computer proficiency
  • Ability to undertake multiple tasks simultaneously
  • Ability to arrange and coordinate schedules for reservations
  • Ability to stand for the entire work day
  • Ability to lift up to 50 lbs occasionally

Work Rights

Not specified

Tailored Resume

Cover Letter