Customer Service Representative - $13.50/hr - Jacksonville (eg)

Audatex Systems s.r.o

Jacksonville, US
$13.50ph; not specified; not specified
Customer-focused needs-based review
Active listening with callers
Accurate data entry
LYNX Services division works in partnership with the world’s largest insurance companies to provide claims services using live Agents and digital assistants to help consumers with home and auto insurance policies

Job Summary

  • LYNX Services division works in partnership with the world’s largest insurance companies to provide claims services using live Agents and digital assistants to help consumers with home and auto insurance policies.
  • You will take ownership for each interaction while educating and counseling customers on what to expect when filing a claim.
  • We’ve got you covered on the training - which will provide you with a solid base of insurance claims knowledge, so you’ll feel confident serving our customers while also preparing you for a career in the Insurance industry.

Matching Summary

LYNX Services division works in partnership with the world’s largest insurance companies to provide claims services using live Agents and digital assistants to help consumers with home and auto insurance policies.

Salary

$13.50/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • customer-focused needs-based review
  • active listening with callers
  • accurate data entry
  • strong work ethic
  • proficiency with computers
  • strong typing skills
  • ability to ask prying questions
  • solve problems
  • adaptability and accountability
  • work effectively as part of a team

Nice-to-have

  • passion for delivering excellent customer service
  • remains calm under pressure
  • think and react quickly
  • respond to constructive feedback positively
  • quickly learn and apply new skills
  • multi-task and prioritize tasks

Key Requirements

  • One year customer service experience required
  • High School diploma or equivalent
  • Pass a background screen
  • Pass a drug screen

Work Rights

Not specified

Tailored Resume

Cover Letter