Customer Service Lead

Balboa Veterinary Medical Center

Sharon, MA, United States
Base: up to $22 ph; bonus/equity: bonus pyy opport...
Client service & communication
Patient records & technology
Leadership & supervision
This leadership role blends exceptional client service with team supervision and operational support

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support.
  • We are committed to elevating the culture within our practice while delivering the highest standard of veterinary medicine.
  • We offer a competitive compensation and benefits package including pay up to $22 per hour, bonus pay opportunities, medical, dental & vision insurance, 401(k) with matching options, and paid time off.

Matching Summary

This leadership role blends exceptional client service with team supervision and operational support.

Salary

Base: Up to $22 per hour; Bonus/Equity: Bonus pay opportunities; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching options, Paid Time Off, CE Allowance, Employee Pet Discounts, Life Insurance

Skills & Requirements

Must-have

  • Client Service & Communication
  • Patient Records & Technology
  • Leadership & Supervision
  • Answer phone calls and emails
  • Process billing transactions

Nice-to-have

  • Positive and accountability driven
  • Teaching and mentoring others
  • Building long-term relationships
  • Positivity and accountability
  • Motivated, energetic, compassionate

Key Requirements

  • High school diploma
  • Minimum 3 years customer service
  • At least 1 year veterinary experience
  • 1-2 years leadership experience

Work Rights

Not specified

Tailored Resume

Cover Letter