Bilingual Customer Service Representative

Dch Toyota Of Oxnard

Dallas, TX, United States
$40,000-$60,000; not specified; best-in-class indu...
Website support
Digital transaction process
Customer communication via chat
Driveway is the digital retail arm of Lithia & Driveway (LAD), aiming to make car ownership easy, transparent, and enjoyable

Job Summary

  • Driveway is the digital retail arm of Lithia & Driveway (LAD), aiming to make car ownership easy, transparent, and enjoyable.
  • The Sell Agent – Customer Experience is responsible for delivering customer website support and coordinating customer vehicle purchases.
  • The company offers best-in-class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, and a 401(k) retirement plan.

Matching Summary

Driveway is the digital retail arm of Lithia & Driveway (LAD), aiming to make car ownership easy, transparent, and enjoyable.

Salary

$40,000-$60,000; Not specified; Best-in-Class Industry Benefits

Skills & Requirements

Must-have

  • Website support
  • Digital transaction process
  • Customer communication via chat
  • Customer communication via phone
  • CRM/email communication
  • Maintain activity log

Nice-to-have

  • Driveway website concierge
  • Brand promise expert
  • Virtual inspection coordination
  • Vehicle pick-up coordination
  • Adapt to change
  • Thrives on a team
  • Stays positive

Key Requirements

  • Strong attention to detail
  • Excellent communication skills
  • Time management
  • Active listening skills
  • Critical thinking

Work Rights

Not specified

Tailored Resume

Cover Letter