Microsoft Dynamics Crm Application Support Engineer - Virtual

Alight Solutions

Remote, US
Base: 110,000.00 usd - 130,000.00 usd; bonus/equit...
Fully remote
Microsoft dynamics crm platform support
Incident triage and root cause analysis
Enterprise application stability and availability
Oversee production support operations for the Microsoft Dynamics CRM platform, ensuring stability, high availability, and continuous improvement of enterprise applications and integrations

Job Summary

  • Oversee production support operations for the Microsoft Dynamics CRM platform, ensuring stability, high availability, and continuous improvement of enterprise applications and integrations.
  • Lead incident triage, root cause analysis, environment maintenance, service request fulfillment, and propose quality improvements.
  • Alight offers a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Matching Summary

Oversee production support operations for the Microsoft Dynamics CRM platform, ensuring stability, high availability, and continuous improvement of enterprise applications and integrations.

Salary

Base: 110,000.00 USD - 130,000.00 USD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Microsoft Dynamics CRM platform support
  • Incident triage and root cause analysis
  • Enterprise application stability and availability
  • Microsoft 365 CRM technologies
  • REST API and SOAP
  • ITIL processes and ticketing tools

Nice-to-have

  • Fast learner fascinated by technology
  • Champion People, Grow with Purpose, Be Alight values
  • Flexible working arrangements
  • Continuous improvement mindset

Key Requirements

  • 3+ years of platform support experience with Microsoft Dynamics CRM
  • 3+ years of hands-on CRM customization experience
  • Bachelor’s degree in Computer Science, MIS, or related technical discipline (or equivalent experience)
  • Proficiency in .NET 4.0+, C#, ASP.NET, WCF, LINQ, Entity Framework, WPF
  • Hands-on experience with HTML, CSS, XML, JSON, jQuery, JavaScript
  • SQL Server (2012+) knowledge
  • Experience with Azure environments and DevOps pipelines
  • US Citizenship required

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter