Member Services Consultant

RT Health

Sydney, Australia
Hybrid
Contact centre experience
Professional customer service
Health insurance legislation knowledge
You will be the first point of contact for all members and other stakeholders when they contact the Fund over the phone

Job Summary

  • You will be the first point of contact for all members and other stakeholders when they contact the Fund over the phone.
  • You will provide outstanding services to our members and ensure a positive experience.
  • We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment.

Matching Summary

You will be the first point of contact for all members and other stakeholders when they contact the Fund over the phone.

Skills & Requirements

Must-have

  • Contact centre experience
  • Professional customer service
  • Health insurance legislation knowledge
  • Product and operations knowledge
  • Phone and email communication

Nice-to-have

  • Positive and enthusiastic work ethic
  • Collaborative working culture
  • Solutions focused outlook
  • Promoting products and services

Key Requirements

  • Previous contact centre experience
  • Previous product promotion experience

Work Rights

Not specified

Tailored Resume

Cover Letter