Operational Support Analyst

University of Arkansas System

Arkansas, US
$25ph; not specified; not specified
Workday operational support
Duplicate record resolution
Ticket review and research
The Operational Support Analyst will assist with daily review and resolution of duplicate records, ticket review, research, documentation verification, and campus-focused reports

Job Summary

  • The Operational Support Analyst will assist with daily review and resolution of duplicate records, ticket review, research, documentation verification, and campus-focused reports.
  • This position will also support operational and hygiene tasks such as customer changes, org studio, and unassigned tasks.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

The Operational Support Analyst will assist with daily review and resolution of duplicate records, ticket review, research, documentation verification, and campus-focused reports.

Salary

$25/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • Workday operational support
  • Duplicate record resolution
  • Ticket review and research
  • Campus-focused reporting
  • Customer changes and org studio

Nice-to-have

  • Creative problem-solving
  • Independent remote work
  • Time management skills

Key Requirements

  • 30 undergraduate credit hours
  • 1 year related experience
  • Bachelor's degree equivalent
  • Technical requirements management
  • Large data volume experience

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter