Customer Service Representative

The Pet Hospital of Tierrasanta

Stone House Animal Hospital, KS, US
Competitive pyy; performance bonuses available; 40...
Not specified (assumed to be in-person).
Professional phone etiquette
Weekend and holiday availability
Ability to prioritize multiple tasks
The Pet Hospital of Tierrasanta is seeking a Client Service Representative (CSR) to provide exceptional customer service and be the primary point of contact at their clinic. The ideal candidate will have strong communication skills, a compassionate demeanor, and the ability to handle multiple tasks efficiently. The position offers a supportive environment, competitive pay, and various benefits for full-time employees

Job Summary

  • The Client Service Representative serves as the primary point of contact, ensuring every client interaction creates a positive and memorable impression.
  • Responsibilities include managing scheduled appointments, performing lobby triage for vaccines and wellness needs, and maintaining accurate pet medical records.
  • The company offers competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits for full-time employees.

Matching Summary

Match Score: 85

The Pet Hospital of Tierrasanta is seeking a Client Service Representative (CSR) to provide exceptional customer service and be the primary point of contact at their clinic. The ideal candidate will have strong communication skills, a compassionate demeanor, and the ability to handle multiple tasks efficiently. The position offers a supportive environment, competitive pay, and various benefits for full-time employees.

Salary

Competitive pay; Performance bonuses available; 401(k) matching and student loan assistance

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Weekend and holiday availability
  • Ability to prioritize multiple tasks
  • Problem-solving in emergency situations
  • Accurate cash handling and payment processing

Nice-to-have

  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology
  • Previous customer service representative experience
  • Empathetic communication with emotional clients

Key Requirements

  • High School Diploma or educational equivalent
  • One year of customer service representative experience (Preferred)
  • Computer efficiency and detail-oriented work style

Work Rights

Not specified

Tailored Resume

Cover Letter