Customer Experience Manager

Island Honda Inc

Eatontown, NJ, United States
Base: $50,000 to $90,000 + ; bonus/equity: commiss...
Vehicle purchase consultation
Customer follow-up and relationship building
Product feature presentation
As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers

Job Summary

  • As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers.
  • The company is dedicated to earning customers for life, taking personal ownership, improving constantly, and having fun, offering opportunities for career goals within a network of over 300 dealerships.
  • Benefits include competitive performance-based pay, medical, dental, vision plans, paid holidays, PTO, disability insurance, 401(k), employee stock purchase plan, and vehicle purchase discounts.

Matching Summary

As a Customer Experience Manager, you will interact and consult with customers to guide them through their vehicle purchase, aiming to create the best vehicle-buying experience to make lifelong customers.

Salary

Base: $50,000 to $90,000+; Bonus/Equity: Commission based off individual payable gross and bonuses based on individual units sold; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Disability, 401(k), ESPP

Skills & Requirements

Must-have

  • Vehicle purchase consultation
  • Customer follow-up and relationship building
  • Product feature presentation
  • Sales performance tracking

Nice-to-have

  • Team player focused on service
  • Self-motivated goal achiever
  • Fun work environment

Key Requirements

  • 2+ years previous sales experience
  • New car dealership experience preferred
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter