Enterprise, Provisioning And Accounts Representative

Aussie Broadband

Not specified; benefits: 26 weeks pyid pyrental le...
Not specified (assumed to be hybrid based on company culture and benefits).
Order processing and fulfillment
Billing and invoicing support
Customer dispute resolution
Aussie Broadband is seeking an Enterprise Provisioning and Accounts Representative to manage the delivery of enterprise services and customer inquiries related to billing and accounts. The role emphasizes strong customer service skills, problem-solving abilities, and teamwork in a fast-paced environment, all while promoting a culture of diversity and inclusion

Job Summary

  • This role ensures seamless delivery of enterprise services by accurately processing orders and fulfilling customer requests across the product portfolio.
  • The position provides end-to-end support for customer enquiries including billing, invoicing, accounts, payments, and disputes to maintain high service standards.
  • Aussie Broadband offers a B Corp certified culture with values like 'Be good to people' and benefits including 26 weeks paid parental leave.

Matching Summary

Match Score: 85

Aussie Broadband is seeking an Enterprise Provisioning and Accounts Representative to manage the delivery of enterprise services and customer inquiries related to billing and accounts. The role emphasizes strong customer service skills, problem-solving abilities, and teamwork in a fast-paced environment, all while promoting a culture of diversity and inclusion.

Salary

Not specified; Benefits: 26 weeks paid parental leave; Discounts: Internet up to $109/month, 20% off Mobile services

Skills & Requirements

Must-have

  • Order processing and fulfillment
  • Billing and invoicing support
  • Customer dispute resolution
  • Accounts and payments management
  • Service level adherence

Nice-to-have

  • Telecommunications product knowledge
  • Strong problem-solving skills
  • Flexible working attitude
  • Excellent phone manner
  • Microsoft Excel proficiency

Key Requirements

  • Experience in similar role
  • Strong customer service skills
  • Intermediate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter