Executive - Priority Banking (operations & Customer Service)

Hong Leong Bank

Melaka, Malaysia
Exemplary customer service
High net worth clients
Process transactions accurately
Provide exemplary customer service to High Net Worth Clients and contribute to expected levels of CSAT (Customer Satisfaction) scores

Job Summary

  • Provide exemplary customer service to High Net Worth Clients and contribute to expected levels of CSAT (Customer Satisfaction) scores.
  • Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner.
  • We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation.

Matching Summary

Provide exemplary customer service to High Net Worth Clients and contribute to expected levels of CSAT (Customer Satisfaction) scores.

Skills & Requirements

Must-have

  • exemplary customer service
  • High Net Worth Clients
  • process transactions accurately
  • achieve product targets
  • cross selling financial products

Nice-to-have

  • entrepreneurial heritage
  • Digital-at-the-Core ethos
  • diversity and inclusion
  • life-long learning

Key Requirements

  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter