Enrollment Counselor, Mocs One Center

University of Tennessee

Chattanooga, TN, United States
Not specified
Bachelor's degree required
Prior college setting experience
Financial aid and scholarship knowledge
The University of Tennessee is seeking an Enrollment Counselor for its Mocs One Center in Chattanooga, TN. The role involves serving as a liaison for students regarding admissions, financial aid, and other services, while maintaining high consumer service standards

Job Summary

  • The Enrollment Counselor acts as a primary liaison between students and key university departments including Admissions, Financial Aid, and the Bursar's Office.
  • Responsibilities include assisting students with FAFSA completion, resolving financial obligations, guiding them through the application process, and explaining complex fee structures.
  • The ideal candidate must possess excellent interpersonal skills for conflict resolution and the ability to handle high-volume inquiries with accuracy while working under pressure.

Matching Summary

Match Score: 75

The University of Tennessee is seeking an Enrollment Counselor for its Mocs One Center in Chattanooga, TN. The role involves serving as a liaison for students regarding admissions, financial aid, and other services, while maintaining high consumer service standards.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • Prior college setting experience
  • Financial aid and scholarship knowledge
  • Registrar and bursar office procedures
  • Strong oral and written communication skills
  • Conflict resolution capabilities
  • Knowledge of Banner student systems

Nice-to-have

  • Customer service orientation
  • Ability to work under pressure
  • Time management skills
  • Experience with multiple simultaneous tasks
  • Basic computer system knowledge

Key Requirements

  • Bachelor's degree
  • Prior experience in a college setting
  • Experience in Financial Aid or Registrar offices

Work Rights

Not specified

Tailored Resume

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