End User Services Engineer

WPP

Prague, Czechia
On-site
Level 1 and 2 incident management
On-site support services
User account administration
Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET

Job Summary

  • Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET.
  • Onboarding and offboarding of new and departing employees, including user account administration and asset management.
  • Provide on-site support to the WPP agencies and act as the primary point of contact for AV support in meeting rooms within the Czechia WPP building.

Matching Summary

Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET.

Skills & Requirements

Must-have

  • Level 1 and 2 incident management
  • On-site support services
  • User account administration
  • IT asset procurement
  • AV equipment support
  • Customer-centred culture

Nice-to-have

  • Continuous learning
  • Transformative growth
  • Navigating change
  • Capturing opportunity
  • World-class creativity

Key Requirements

  • 3-5 years IT help desk/desk side experience
  • On-site role
  • Availability for out-of-hours support

Work Rights

Not specified

Tailored Resume

Cover Letter