Homeowner Support Specialist (on-site)

Coast One Mortgage LLC

Houston, TX, United States
Resolve at-risk mortgages
Analyze financial statements
Communicate with borrowers
The Loss Mitigation Specialist I role is responsible for establishing contact, communicating, and negotiating with borrowers, investors, and real estate agents, via verbal and written means, to resolve at-risk mortgages

Job Summary

  • The Loss Mitigation Specialist I role is responsible for establishing contact, communicating, and negotiating with borrowers, investors, and real estate agents, via verbal and written means, to resolve at-risk mortgages.
  • The role requires analyzing financial statements, tax returns, credit reports, and collateral value to determine and recommend the most feasible workout for the customer.
  • Newrez offers a comprehensive total rewards package including medical, dental, vision insurance, 401(k) with match, paid leave, and tuition reimbursement.

Matching Summary

The Loss Mitigation Specialist I role is responsible for establishing contact, communicating, and negotiating with borrowers, investors, and real estate agents, via verbal and written means, to resolve at-risk mortgages.

Skills & Requirements

Must-have

  • Resolve at-risk mortgages
  • Analyze financial statements
  • Communicate with borrowers
  • Handle inbound and outbound calls
  • Mortgage workout assistance

Nice-to-have

  • Show up for customers
  • Invest in your growth
  • Empowering employees
  • Recognizing great performance
  • Team built on heart and hustle

Key Requirements

  • High school diploma or equivalent
  • Obtain and maintain Mortgage Loan Originator License
  • Proficient in Microsoft Word and Excel
  • Understanding of debt collections

Work Rights

Not specified

Tailored Resume

Cover Letter