Executive, Member Experience & Tele Fundraising

WWF-WORLD WIDE FUND FOR NATURE (SINGAPORE) LIMITED

Singapore, Singapore
Hybrid
Excellent communication skills
Experience in customer experience or tele sales
Strong english proficiency
WWF-Singapore is seeking an Executive for Member Experience & Tele Fundraising to engage and retain supporters who are passionate about conservation. The ideal candidate will possess strong communication and customer experience skills and will work in a hybrid capacity

Job Summary

  • You will support members via phone, email, and WhatsApp while performing account updates to keep them connected to the cause.
  • The role involves turning supporters into lifelong champions through thoughtful conversations and personalized content that highlights WWF's impact.
  • Employees enjoy hybrid work flexibility, a supportive mission-driven team, and real opportunities to influence conservation from Singapore to the world.

Matching Summary

Match Score: 85

WWF-Singapore is seeking an Executive for Member Experience & Tele Fundraising to engage and retain supporters who are passionate about conservation. The ideal candidate will possess strong communication and customer experience skills and will work in a hybrid capacity.

Skills & Requirements

Must-have

  • Excellent communication skills
  • Experience in customer experience or tele sales
  • Strong English proficiency
  • Comfort with CRM platforms and digital tools

Nice-to-have

  • Mandarin language capability
  • Passion for nature and conservation
  • Empathy and adaptability
  • Familiarity with emerging AI technologies

Key Requirements

  • Strong English; Mandarin is a plus
  • Experience in customer experience, tele sales, or engagement

Work Rights

Not specified

Tailored Resume

Cover Letter