Technical Specialist

087

Melbourne, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Strong experience administering claims under src act
Demonstrated ability in dispute resolution and mediation
Experience coaching and training case managers
This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • The position involves undertaking technical functions including reconsiderations, appeals, and reviews of compensation entitlements while ensuring compliance with legislative requirements.
  • EML offers a diverse collaborative team culture, flexibility to work from home up to 3 days per week, and comprehensive learning and development opportunities.

Matching Summary

This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Strong experience administering claims under SRC Act
  • Demonstrated ability in dispute resolution and mediation
  • Experience coaching and training Case Managers
  • Sound understanding of legislation and case law

Nice-to-have

  • Motivated self-starter in fast-paced environment
  • Excellent stakeholder management skills
  • Commitment to continuous improvement initiatives

Key Requirements

  • Strong experience in Workers Compensation setting
  • Proven ability in negotiation and mediation
  • Capability to develop and conduct training programs

Work Rights

Not specified

Tailored Resume

Cover Letter