Customer Success & Renewals Coordinator

CRP Informationssysteme GmbH

Georgia, United States
Base: $60,000 to $70,000 py; bonus/equity: not spe...
Fully remote
Microsoft excel skills
Contract administration experience
Client operations experience
Support the management of client contracts, renewals, and invoicing processes, while contributing to customer success and client satisfaction

Job Summary

  • Support the management of client contracts, renewals, and invoicing processes, while contributing to customer success and client satisfaction.
  • Build and maintain strong relationships with clients, addressing inquiries and resolving issues.
  • Benefits include 3 weeks' vacation, 5 personal days, comprehensive medical, dental, and vision benefits, employee stock ownership, and RRSP/401k matching programs.

Matching Summary

Support the management of client contracts, renewals, and invoicing processes, while contributing to customer success and client satisfaction.

Salary

Base: $60,000 to $70,000 per year; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, and vision benefits, Employee stock ownership and RRSP/401k matching programs

Skills & Requirements

Must-have

  • Microsoft Excel skills
  • contract administration experience
  • client operations experience
  • organizational skills
  • attention to detail
  • manage multiple contracts and deadlines
  • communication skills

Nice-to-have

  • client relationship skills
  • proactive client support
  • revenue forecasting
  • financial reporting support
  • internal team coordination

Key Requirements

  • Strong Microsoft Excel skills
  • Experience with contract administration
  • Experience with client operations
  • Strong organizational skills
  • Strong attention to detail
  • Ability to manage multiple contracts and deadlines
  • Strong communication skills
  • Strong client relationship skills

Work Rights

Not specified

Tailored Resume

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