Inbound Contacts Representative

CarePlus Health Plans Inc

Louisville, KY, US
$39,000 - $49,400 py; not specified; not specified
Hybrid
Inbound telephone calls
Medicare beneficiaries support
Prescription drug coverage inquiries
Become a part of our caring community Humana is looking for Inbound Contact Center Representatives to support Medicare beneficiaries with inquiries related to GLP‑1 medications

Job Summary

  • Become a part of our caring community Humana is looking for Inbound Contact Center Representatives to support Medicare beneficiaries with inquiries related to GLP‑1 medications.
  • As an Inbound Contacts Representative, you will represent us by addressing incoming telephone calls.
  • Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.

Matching Summary

Become a part of our caring community Humana is looking for Inbound Contact Center Representatives to support Medicare beneficiaries with inquiries related to GLP‑1 medications.

Salary

$39,000 - $49,400 per year; Not specified; Not specified

Skills & Requirements

Must-have

  • Inbound telephone calls
  • Medicare beneficiaries support
  • Prescription drug coverage inquiries
  • Call center environment
  • Compassionate and accurate assistance

Nice-to-have

  • Empathetic support delivery
  • Navigating new programs
  • Whole-person well-being support

Key Requirements

  • Reside within 50 miles of Louisville, KY
  • 3+ years customer service experience
  • Manage multiple computer applications simultaneously
  • Associate or Bachelor's Degree
  • Knowledge of Medicare
  • Proficiency with Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter