Patient Scheduling Coordinator Senior

Wake Forest Baptist Medical Center

Unknown, Unknown, Unknown
Base: $21.85 - $32.80; bonus/equity: not specified...
Answering incoming phone lines
Scheduling appointments and studies
Obtaining insurance authorizations
Answers incoming phone lines for the specialty care team, maintaining pre-determined abandon rates and scheduling appointments and ancillary studies for patients

Job Summary

  • Answers incoming phone lines for the specialty care team, maintaining pre-determined abandon rates and scheduling appointments and ancillary studies for patients.
  • Ensures authorizations are obtained for office visits or studies, orders outside ancillary studies, and coordinates follow-up appointments with ancillary testing or treatment.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Answers incoming phone lines for the specialty care team, maintaining pre-determined abandon rates and scheduling appointments and ancillary studies for patients.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • Answering incoming phone lines
  • Scheduling appointments and studies
  • Obtaining insurance authorizations
  • Managing urgent and emergent requests
  • Facilitating physician communication

Nice-to-have

  • Positive attitude when interacting
  • Works independently without supervision
  • Ability to maintain a positive attitude

Key Requirements

  • Three years' experience in direct consumer services
  • Demonstrated ability to resolve problems under stressful conditions
  • High school diploma or GED equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter