Lead Customer Success Manager, Strategic Accounts

Jobgether

United Kingdom
On-site
Manage high-value enterprise accounts
Drive adoption, retention, and expansion
Consultative engagement
This role offers a unique opportunity to manage high-value enterprise accounts and directly influence customer success outcomes

Job Summary

  • This role offers a unique opportunity to manage high-value enterprise accounts and directly influence customer success outcomes.
  • You will oversee a portfolio of strategic clients, driving adoption, retention, and expansion through consultative engagement and executive-level relationship management.
  • You will collaborate with multiple internal teams to deliver tailored solutions and measurable value, while proactively identifying risks and growth opportunities.

Matching Summary

This role offers a unique opportunity to manage high-value enterprise accounts and directly influence customer success outcomes.

Skills & Requirements

Must-have

  • manage high-value enterprise accounts
  • drive adoption, retention, and expansion
  • consultative engagement
  • executive-level relationship management
  • align customer objectives to business outcomes
  • deliver tailored solutions and measurable value

Nice-to-have

  • seasoned customer success professional
  • passionate about building long-term partnerships
  • shaping enterprise account strategies
  • dynamic environment

Key Requirements

  • strong strategic thinking
  • problem-solving skills
  • communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter