Client Success Manager

TheKey

Miami, FL, United States
On-site
Manage client relationships
Conduct nursing assessments
Develop tailored care plans
TheKey is seeking a Client Success Manager in Miami, FL, who will ensure the delivery of quality care to clients by maintaining care plans and building relationships with clients and their families. The role requires a registered nurse with extensive healthcare experience and strong customer service skills

Job Summary

  • The RN Client Success Manager is responsible for ensuring that TheKey delivers consistent, quality care to our clients.
  • Conducting in-person nursing initial and reassessments and quality assurance visits that include but are not limited to a view of Home safety assessments, the client’s daily routines, the client’s preferences and needs converting them into active service with a Care Plan tailored to their unique needs.
  • Benefits for full time employees include Medical/Dental/Vision Insurance, 401(k) Matching, and a PTO Plan.

Matching Summary

Match Score: 85

TheKey is seeking a Client Success Manager in Miami, FL, who will ensure the delivery of quality care to clients by maintaining care plans and building relationships with clients and their families. The role requires a registered nurse with extensive healthcare experience and strong customer service skills.

Skills & Requirements

Must-have

  • Manage client relationships
  • Conduct nursing assessments
  • Develop tailored care plans
  • Ensure quality of life
  • Communicate with care teams
  • Ensure regulatory compliance

Nice-to-have

  • Holistic approach to client care
  • Life-enriching opportunities
  • Build strong client relationships
  • Cross-referral opportunities

Key Requirements

  • Current Registered Nurse license
  • 5 years experience in healthcare
  • Current driver's license and proof of insurance

Work Rights

Not specified

Tailored Resume

Cover Letter