Customer Quality Engineer I (fixed Term 12 Months)

J&J FAMILY OF COMPANIES

Ciudad Juarez, Chihuahua, Mexico
**
Bachelor of science in engineering
Bilingual english spanish required
Product complaint investigation experience
** Johnson & Johnson is seeking a Customer Quality Engineer I for a fixed-term position in Ciudad Juarez, Mexico. The role involves supporting customer complaint investigations and ensuring compliance with quality standards in the MedTech sector. **

Job Summary

  • This role supports the Ethicon Franchise by managing customer complaint investigations and analysis processes within Johnson & Johnson's MedTech division.
  • The successful candidate will ensure compliance with federal regulations, corporate procedures, and safety policies while documenting results for Med Watch Reports.
  • You will assist in training new engineers, participate in quality improvement projects, and support product transfers and new product development initiatives.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking a Customer Quality Engineer I for a fixed-term position in Ciudad Juarez, Mexico. The role involves supporting customer complaint investigations and ensuring compliance with quality standards in the MedTech sector. **

Skills & Requirements

Must-have

  • Bachelor of Science in Engineering
  • Bilingual English Spanish required
  • Product complaint investigation experience
  • Technical writing for customer letters
  • Knowledge of risk management

Nice-to-have

  • QSR and ISO standards knowledge
  • Failure investigation tools expertise
  • Medical device product knowledge
  • Statistical analysis software proficiency
  • EES information systems familiarity

Key Requirements

  • BS in related field or MS preferred
  • 0-2 years manufacturing experience
  • English and Spanish bilingual capability
  • Experience with CAPA and MDR reporting

Work Rights

Not specified

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