Customer Support Specialist - English Speaking

insify.nl

Amsterdam, Netherlands
Base: €35,000 - €40,000 including holiday pyy; bon...
On-site
English language proficiency
Customer interaction via chat, phone, email
Product improvement feedback
You'll be the entrepreneur's ally, answering questions and guiding them through the process to ensure they are insured in under 2 minutes

Job Summary

  • You'll be the entrepreneur's ally, answering questions and guiding them through the process to ensure they are insured in under 2 minutes.
  • Notice customers keep hitting the same wall? Flag it, and team up with our developers to fix the product.
  • We offer a young, international team in the heart of Amsterdam, with lots of room for growth and coverage for your WFT certificate.

Matching Summary

You'll be the entrepreneur's ally, answering questions and guiding them through the process to ensure they are insured in under 2 minutes.

Salary

Base: €35,000 - €40,000 including holiday pay; Bonus/Equity: Not specified; Benefits: 6% pension contribution, €50 monthly Alleo budget

Skills & Requirements

Must-have

  • English language proficiency
  • Customer interaction via chat, phone, email
  • Product improvement feedback
  • Customer onboarding assistance

Nice-to-have

  • Empathetic and sharp communication
  • Entrepreneurial mindset
  • Curiosity for business insurance
  • Another European language

Key Requirements

  • Flawless English writing and speaking
  • WFT certificate cost covered

Work Rights

Not specified

Tailored Resume

Cover Letter