Hr Service Delivery Manager

Globe

Manila, Philippines
Hr service delivery management
Service level agreement (sla) monitoring
Process optimization and transformation
The HR Service Delivery Manager oversees the design, management, and continuous improvement of HR service delivery frameworks, ensuring consistent, high-quality, and efficient HR operations across the organization

Job Summary

  • The HR Service Delivery Manager oversees the design, management, and continuous improvement of HR service delivery frameworks, ensuring consistent, high-quality, and efficient HR operations across the organization.
  • This position acts as the bridge between operational execution and strategic HR goals, ensuring processes are scalable, compliant, and aligned with business needs.
  • Globe’s hiring process promotes equal opportunity to applicants, and any form of discrimination is not tolerated throughout the entire employee lifecycle.

Matching Summary

The HR Service Delivery Manager oversees the design, management, and continuous improvement of HR service delivery frameworks, ensuring consistent, high-quality, and efficient HR operations across the organization.

Skills & Requirements

Must-have

  • HR service delivery management
  • Service Level Agreement (SLA) monitoring
  • Process optimization and transformation
  • Cross-functional coordination
  • Performance and quality management
  • Change management and communication

Nice-to-have

  • Operational transformation leadership
  • HR technology partnership
  • Stakeholder engagement
  • Compliance alignment
  • Training coordination

Work Rights

Not specified

Tailored Resume

Cover Letter