Customer Support Engineer (based In Prachinburi)

KLA

Prachinburi, Thailand
Troubleshooting complex equipment
Customer relationship management
Preventive maintenance
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem and invests 15% of sales back into R&D

Job Summary

  • KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem and invests 15% of sales back into R&D.
  • The role involves resolving installation and upgrading problems, coordinating equipment schedules to minimize downtime, and building strong customer relationships.
  • KLA offers a competitive, family friendly total rewards package and is committed to an inclusive environment and equal opportunity employment.

Matching Summary

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem and invests 15% of sales back into R&D.

Skills & Requirements

Must-have

  • Troubleshooting complex equipment
  • Customer relationship management
  • Preventive maintenance
  • Technical support in semiconductor industry
  • English fluency
  • Overtime and travel flexibility

Nice-to-have

  • Initiative and independent work
  • Collaboration with engineering teams
  • Mandarin language proficiency
  • Problem-solving skills
  • Communication skills

Key Requirements

  • Bachelor’s degree in mechanical/Mechatronics/Electrical/Electronic Engineering
  • 2-4 years field service or equipment maintenance experience
  • Fluent English (spoken and written)
  • Professional working proficiency in Mandarin
  • Ability to work overtime and travel at short notice

Work Rights

Not specified

Tailored Resume

Cover Letter