Managed Services Engineer (l3)

NTT DATA

Multiple Locations
Hybrid
Netapp fas
Emc vnx
Azure backup
The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems

Job Summary

  • The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems.
  • This role will maintain a high level of service to clients and ensure zero missed service level agreement (SLA) conditions.
  • NTT DATA is committed to providing an environment free of unfair discrimination and harassment.

Matching Summary

The Managed Services Cross Technology Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems.

Skills & Requirements

Must-have

  • NetApp FAS
  • EMC VNX
  • Azure Backup
  • Backup Engineers
  • Enterprise class infrastructure support

Nice-to-have

  • Scripting and Automation
  • Excellent communication skills
  • Cross-functional teamwork

Key Requirements

  • Experience with backup technologies
  • Ability to manage complex tickets
  • Understanding of Microsoft systems

Work Rights

Not specified

Tailored Resume

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