Title Service Representative I

Mi Autotitle

Mt Clemens, MI, US
Base: $16.50 ph; bonus/equity: not specified; bene...
Effective follow-up for motor vehicle titles
Communication with customers and dealers
Process customer service requests
The Title Service Representative is responsible for conducting effective follow-up for motor vehicle titles, including communication with customers, clients, motor vehicle dealers, and motor vehicle agency personnel

Job Summary

  • The Title Service Representative is responsible for conducting effective follow-up for motor vehicle titles, including communication with customers, clients, motor vehicle dealers, and motor vehicle agency personnel.
  • Responsibilities include processing customer service requests, repossession requests, handling calls from DMVs, dealers, and auctions, and processing requests received through the client portal and email.
  • The company offers a comprehensive and competitive benefits package, including medical, dental, and vision insurance, 401(k) participation, paid time off, and holiday pay.

Matching Summary

The Title Service Representative is responsible for conducting effective follow-up for motor vehicle titles, including communication with customers, clients, motor vehicle dealers, and motor vehicle agency personnel.

Salary

Base: $16.50 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision insurance, 401(k), PTO, holiday pay

Skills & Requirements

Must-have

  • Effective follow-up for motor vehicle titles
  • Communication with customers and dealers
  • Process customer service requests
  • Handle incoming calls from DMVs
  • Data Entry and/or Clerical experience
  • Microsoft Excel and Microsoft Word

Nice-to-have

  • Strong attention to detail
  • Dependable and follows through
  • Strong work ethic
  • Strong interpersonal skills
  • Professional appearance
  • Positive company image

Key Requirements

  • HS Diploma or GED
  • 2-4 years' administrative experience
  • DMV or car dealership or title experience a plus

Work Rights

Not specified

Tailored Resume

Cover Letter