As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines
Job Summary
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines.
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.
Support Technicians dedicate approximately 80% of their time to troubleshooting and repairing end-user hardware within our fulfillment centers, ensuring continuous station uptime and operational efficiency.
Matching Summary
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines.
Skills & Requirements
Must-have
IT equipment maintenance and troubleshooting
Network support requests and procedures
Customer support across multiple buildings
Continuous learning of new technologies
Physical ability to move up to 49lbs
Nice-to-have
Motivating teams and fostering solutions
Taking ownership for work
Career development opportunities
Key Requirements
Experience in IT support
Ability to stand and walk for shifts up to 12 hours