Assistant Tour Operations Manager (highmark Stadium - Buffalo Bills)
ASM Global
Buffalo, NY, United States
Base: up to $65,000; bonus/equity: not specified; ...
On-site
Coordinate tour schedules
Supervise tour staff
Ensure guest experiences
The Assistant Tour Operations Manager at Highmark Stadium is responsible for overseeing the daily operations of the tour department, ensuring excellent guest experiences, and coordinating with various teams. The role requires a background in stadium operations or sales, strong organizational skills, and the ability to work flexible hours
Job Summary
The Assistant Tour Operations Manager is primarily responsible for assisting with the day-to-day operations of the tour department at Highmark Stadium.
Responsibilities include coordinating tour schedules, supervising tour staff, ensuring exceptional guest experiences, and overseeing logistical needs.
The role involves collaborating with internal departments and external partners to ensure smooth operations during both event and non-event days.
Matching Summary
Match Score: 85
The Assistant Tour Operations Manager at Highmark Stadium is responsible for overseeing the daily operations of the tour department, ensuring excellent guest experiences, and coordinating with various teams. The role requires a background in stadium operations or sales, strong organizational skills, and the ability to work flexible hours.
Salary
Base: up to $65,000; Bonus/Equity: Not specified; Benefits: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan
Skills & Requirements
Must-have
Coordinate tour schedules
Supervise tour staff
Ensure guest experiences
On-site support on event days
Liaison with departments
Nice-to-have
Adapt to changes under pressure
Balance internal priorities with client expectations
Bilingual in Spanish
Key Requirements
1-2 years Stadium Operation and Sales experience
Bachelor’s Degree in Business, Sports Management, Marketing