Customer Service Representative

Opustone

MD, United States
Base: $22-$26 usd; bonus/equity: not specified; be...
On-site
Process order acknowledgements from inception
Update account information for customers
Resolve product or service problems
Opustone is seeking a Customer Service Representative to manage and coordinate the customer ordering process, including order acknowledgements, payments, and communication regarding deliveries. The ideal candidate will possess strong organizational and interpersonal skills, and the role offers a competitive benefits package

Job Summary

  • The primary responsibility of this position is to coordinate and manage the entire customer ordering process including creating acknowledgements and setting deliveries.
  • Employees must be able to work in both an office and warehouse environment with occasional exposure to outdoor weather conditions.
  • The company offers a comprehensive benefits package including medical, dental, vision, and various insurance options.

Matching Summary

Match Score: 85

Opustone is seeking a Customer Service Representative to manage and coordinate the customer ordering process, including order acknowledgements, payments, and communication regarding deliveries. The ideal candidate will possess strong organizational and interpersonal skills, and the role offers a competitive benefits package.

Salary

Base: $22-$26 USD; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life Insurance, Disability, FSA

Skills & Requirements

Must-have

  • Process order acknowledgements from inception
  • Update account information for customers
  • Resolve product or service problems
  • Type 30-35 words per minute
  • Work in office and warehouse settings

Nice-to-have

  • Bilingual communication skills preferred
  • Positive attitude and cooperative teamwork
  • Ability to lift up to 25 pounds
  • Strategic planning and results oriented
  • Emotional intelligence and interpersonal skills

Key Requirements

  • High school Diploma or GED required
  • Microsoft Office and Outlook computer skills
  • Typing speed of 30-35 words per minute

Work Rights

Not specified

Tailored Resume

Cover Letter