Front Desk Agent

Four Seasons Hotels Ltd

Puerto Rico
Guest satisfaction
Hospitality and professionalism
Responding to guest requests
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Front Desk Receptionist is responsible for welcoming guests, providing exceptional service during their stay, and responding to a wide variety of requests.
  • The company offers a competitive salary, comprehensive benefits, excellent training, employee discounts, complimentary uniform cleaning, and employee meals.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Skills & Requirements

Must-have

  • Guest satisfaction
  • Hospitality and professionalism
  • Responding to guest requests
  • Resolving guest complaints

Nice-to-have

  • Cross cultural sensitivity
  • Guest centricity
  • Personalized service experience

Key Requirements

  • One+ years experience in luxury hotel
  • Excellent interpersonal skills
  • Excellent communication skills
  • Customer service orientation

Work Rights

Not specified

Tailored Resume

Cover Letter