Data Science Analyst -tcom

University of Chicago

Chicago, IL, US
Base: $24.04 - $31.25 ph; bonus/equity: not specif...
Learning management systems experience
Zendesk platform knowledge
Microsoft office 365 proficiency
The role serves as a liaison between learners and the learning platform while providing compassionate support

Job Summary

  • The role serves as a liaison between learners and the learning platform while providing compassionate support.
  • Responsibilities include monitoring LMS support channels, troubleshooting technical issues, and analyzing data from internal systems.
  • The position offers competitive hourly pay ranging from $24.04 to $31.25 along with comprehensive benefits including health and retirement.

Matching Summary

The role serves as a liaison between learners and the learning platform while providing compassionate support.

Salary

Base: $24.04 - $31.25 per hour; Bonus/Equity: Not specified; Benefits: Health, retirement, and paid time off included

Skills & Requirements

Must-have

  • Learning Management Systems experience
  • Zendesk platform knowledge
  • Microsoft Office 365 proficiency

Nice-to-have

  • Strong communication and empathy skills
  • Statistical modeling and machine learning knowledge
  • Ability to work independently in a team

Key Requirements

  • College or university degree in related field
  • Less than 2 years of work experience
  • Knowledge of Learning Management Systems

Work Rights

Not specified

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