Policy Services Officer – Maturity

Prudential

Singapore, Singapore
Policy services requests processing
Customer change requests administration
Process gap identification
In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis

Job Summary

  • In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis.
  • You will also work on projects relating to the area of work as well as driving feedback loop to identify process gaps and implementing improvements.
  • We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions.

Matching Summary

In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis.

Skills & Requirements

Must-have

  • Policy Services requests processing
  • Customer change requests administration
  • Process gap identification
  • Implementing process improvements
  • MS Office proficiency

Nice-to-have

  • Keen learner
  • Customer-oriented
  • Good interpersonal skills
  • Digital mindset
  • Problem solving skills

Key Requirements

  • Diploma or Degree holder
  • English language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter