Customer service officer

STRAITS ALLIANCE PTE. LTD.

Singapore, Singapore
Part-time (3 days a week, wednesday to friday, 9:30 am - 6:00 pm)
Attend to walk-in clients
Handle email chat phone enquiries
Sort and file daily mails
STRAITS ALLIANCE PTE. LTD. is seeking a part-time Customer Service Officer to assist clients through various communication channels and perform administrative tasks in their Singapore office. The ideal candidate should possess a minimum of 'N' Level education and have 1-2 years of experience in an administrative or coordination role

Job Summary

  • This part-time role involves attending to walk-in clients and handling enquiries via various communication channels.
  • The successful candidate will be responsible for sorting daily mail, sending renewal notifications, and following up with clients.
  • Candidates must be meticulous in their work and available to work Wednesdays through Fridays from 9:30 am to 6 pm.

Matching Summary

Match Score: 75

STRAITS ALLIANCE PTE. LTD. is seeking a part-time Customer Service Officer to assist clients through various communication channels and perform administrative tasks in their Singapore office. The ideal candidate should possess a minimum of 'N' Level education and have 1-2 years of experience in an administrative or coordination role.

Skills & Requirements

Must-have

  • Attend to walk-in clients
  • Handle email chat phone enquiries
  • Sort and file daily mails
  • Send renewal notifications
  • Follow up on client renewals
  • Update database records
  • Perform simple admin tasks

Nice-to-have

  • Meticulous attention to detail
  • Good customer service skills
  • Ability to work 3 days a week

Key Requirements

  • Singaporean citizenship required
  • Minimum N Level qualification
  • 1-2 years admin or coordinator experience
  • Availability for 3 days a week (Wed-Fri)

Work Rights

Must be Singaporean citizen

Tailored Resume

Cover Letter