Hybrid (2 days in office, home office common practice)
Strong communication skills in german and english
Experience in service delivery or customer care
Ability to manage reference letter tool and ticketing system
Roche UK is seeking a German-speaking Reference Letter Specialist to join their People Support Solutions team. The role involves managing the delivery of reference letters and advising on HR processes, requiring strong communication skills in both German and English, along with customer service experience
Job Summary
At Roche, every voice matters and personal expression is encouraged.
As a Reference Letter Specialist, you will ensure accurate and timely delivery of reference letters.
Roche offers excellent benefits, flexibility, and development opportunities.
Matching Summary
Match Score: 85
Roche UK is seeking a German-speaking Reference Letter Specialist to join their People Support Solutions team. The role involves managing the delivery of reference letters and advising on HR processes, requiring strong communication skills in both German and English, along with customer service experience.
Skills & Requirements
Must-have
Strong communication skills in German and English
Experience in service delivery or customer care
Ability to manage reference letter tool and ticketing system
Nice-to-have
Customer centricity and problem-solving skills
Open-minded and dedicated to development
Ability to work in a fast-paced environment
Key Requirements
Strong knowledge of MS Office and G Suite
Analytical skills and attention to detail
Self-motivated and passionate about high-quality service