Client Manager

SPS-North America

New York, United States
On-site
Service level agreement adherence
Operational leadership
Client relationship management
The Client Manager is responsible for driving service excellence and client satisfaction across multiple locations

Job Summary

  • The Client Manager is responsible for driving service excellence and client satisfaction across multiple locations.
  • This role includes financial stewardship and optimizing performance while managing P&L elements.
  • The CM oversees multi-level teams and partners with various stakeholders to ensure high-quality workplace services.

Matching Summary

The Client Manager is responsible for driving service excellence and client satisfaction across multiple locations.

Skills & Requirements

Must-have

  • Service Level Agreement adherence
  • Operational leadership
  • Client relationship management

Nice-to-have

  • High engagement employee culture
  • Proactive client satisfaction
  • Team development and coaching

Key Requirements

  • Experience in client management
  • Strong operational oversight skills
  • Ability to manage P&L elements

Work Rights

Not specified

Tailored Resume

Cover Letter