Responsible for the day-to-day supervision of a team of customer service representatives at a Contact Center that handle customer inquiries via various channels
Job Summary
Responsible for the day-to-day supervision of a team of customer service representatives at a Contact Center that handle customer inquiries via various channels.
Responsible for service delivery against agreed SLAs and Metrics, including reporting requirements.
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.
Matching Summary
Responsible for the day-to-day supervision of a team of customer service representatives at a Contact Center that handle customer inquiries via various channels.