Customer Service Representative

All Star Pet Resort

NJ, United States
Base: $16.50–$17.50ph doe; tips: included; benefit...
On-site
Handling phones and customers
Welcoming pet parents
Managing check-ins and check-outs
All Star Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing exceptional customer service in a fast-paced environment, ensuring a welcoming experience for pet parents and their furry companions

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, touring new clients, managing check-ins and check-outs, and handling complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $16.50–$17.50/hour DOE + tips.

Matching Summary

Match Score: 85

All Star Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing exceptional customer service in a fast-paced environment, ensuring a welcoming experience for pet parents and their furry companions.

Salary

Base: $16.50–$17.50/hour DOE; Tips: included; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents
  • managing check-ins and check-outs
  • responding to complaints
  • keeping the lobby clean

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure
  • solving problems quickly

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter