Soporte Técnico De Campo It

EZCORP Inc

Quetzaltenango, Guatemala
Fully remote
On-site technical support
Preventive and corrective maintenance
Lan/wan network monitoring
EZCORP Inc is seeking a Field IT Support Technician in Quetzaltenango, Guatemala, to ensure the optimal performance and continuity of the company’s technology assets. The role involves providing on-site technical support, preventive maintenance, and troubleshooting for hardware and software, requiring strong problem-solving skills and a willingness to travel

Job Summary

  • The Field Support IT is responsible for ensuring the continuity and optimal performance of the company's technological assets.
  • This role is 100% operational in the field and requires a high orientation to service, problem-solving ability, and willingness to travel within the country when necessary.
  • EZCORP is a growing team focused on creating and changing the pawn industry with platform-enabled lending and e-commerce solutions.

Matching Summary

Match Score: 85

EZCORP Inc is seeking a Field IT Support Technician in Quetzaltenango, Guatemala, to ensure the optimal performance and continuity of the company’s technology assets. The role involves providing on-site technical support, preventive maintenance, and troubleshooting for hardware and software, requiring strong problem-solving skills and a willingness to travel.

Skills & Requirements

Must-have

  • On-site technical support
  • Preventive and corrective maintenance
  • LAN/WAN network monitoring
  • Hardware and software troubleshooting
  • Customer service orientation

Nice-to-have

  • Agile problem-solving
  • Purpose-driven mentality
  • Innovative solutions

Key Requirements

  • Minimum 3 years of experience in field technical support
  • Degree in Electronics, Computing, Telecommunications, or related fields
  • Experience with Zebra equipment
  • Valid driver's license
  • Ability to drive a standard vehicle

Work Rights

Not specified

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