The F&B reservation clerk responds to communications from guests and referral networks concerning reservations arriving by mail, telephone, fax, or through a central reservation system
Job Summary
The F&B reservation clerk responds to communications from guests and referral networks concerning reservations arriving by mail, telephone, fax, or through a central reservation system.
This role is part of the Food & Beverage Service department, reporting into the Membership and Food & Beverage Reservations Manager.
Four Seasons believes in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Matching Summary
The F&B reservation clerk responds to communications from guests and referral networks concerning reservations arriving by mail, telephone, fax, or through a central reservation system.
Skills & Requirements
Must-have
Handle guest reservations
Track room availability
Process cancellations and modifications
Provide restaurant information
Professional approach to work
Nice-to-have
Genuine heart and luxury
Anticipate guest needs proactively
Energetic and professional demeanor
World-class employee experience
Key Requirements
Minimum one year administrative experience
Hospitality or restaurant related experience preferred