Financial Center Manager - Buckhead Crossing Financial Center
Bank of America
Atlanta, US
On-site
Client-centric and risk culture
Operational excellence
Develops talent and proactive sourcing
Bank of America is seeking a Financial Center Manager for their Buckhead Crossing Financial Center in Atlanta, responsible for managing employees and ensuring a client-centric environment while driving operational excellence. The ideal candidate will possess leadership experience and strong customer service skills, with a focus on achieving business outcomes and developing talent
Job Summary
This job is responsible for managing a financial center and it's employees on a day-to-day basis.
Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals.
Job expectations include ensuring operational excellence and cohesive effectiveness.
Matching Summary
Match Score: 85
Bank of America is seeking a Financial Center Manager for their Buckhead Crossing Financial Center in Atlanta, responsible for managing employees and ensuring a client-centric environment while driving operational excellence. The ideal candidate will possess leadership experience and strong customer service skills, with a focus on achieving business outcomes and developing talent.
Skills & Requirements
Must-have
Client-centric and risk culture
Operational excellence
Develops talent and proactive sourcing
Manages client traffic and retention
Coaches and manages business results
Creates world-class client experience
Nice-to-have
Inclusive team environment
Data-driven decisions
Motivates and communicates business results
Identifies and resolves risks
Develops team members
Manages expenses and owner's mindset
Recruits and develops talent
Key Requirements
1+ years of leadership experience
Enthusiastic, motivated self-starter
Collaborates effectively
Passionate and committed to client financial lives
Confident in identifying client solutions
Communicates effectively and confidently
Ability to learn and adapt
Strong critical thinking and problem-solving skills
Follows established processes and guidelines
Efficient time and capacity management
Manages complexity and prioritizes tasks
Interprets performance results
Must be able to work weekends and/or extended hours