Datacor is seeking a Lead Simulation Support Engineer for their GoldSim division, focusing on providing technical support and documentation for engineering modeling applications. The ideal candidate will have a Master's degree in Engineering, significant experience with GoldSim software, and expertise in Monte Carlo methods, aiming to enhance customer satisfaction and product development
Job Summary
Provide excellent, proactive customer service to GoldSim customers.
Apply deep industry and product expertise to author product documentation (methods, features, procedures, workarounds) in the form of help topics, user manuals, knowledge base articles, FAQ pages, and example simulations.
Utilize customer feedback and industry expertise to partner with development & product teams to set strategy for product and advise on development imperatives.
Matching Summary
Match Score: 85
Datacor is seeking a Lead Simulation Support Engineer for their GoldSim division, focusing on providing technical support and documentation for engineering modeling applications. The ideal candidate will have a Master's degree in Engineering, significant experience with GoldSim software, and expertise in Monte Carlo methods, aiming to enhance customer satisfaction and product development.
Skills & Requirements
Must-have
GoldSim software expertise
Monte Carlo methods
Statistical analysis
Customer-facing documentation
Training material development
Technical support
Nice-to-have
AI-based tool integration
Customer-centric attitude
Key Requirements
Master’s degree in Engineering or related science field
5+ years’ experience using GoldSim software
Advanced knowledge of Monte Carlo methods
Basic statistical analysis
Domain knowledge in mining, water resources, or environmental/radioactive waste management
Analytical approach to troubleshooting
Ability to proactively identify problems
Fast learner of technical software
Exceptional communication and cross-functional collaboration skills