Manufacturing Support Specialist

Epicor Software Corporation

Monterrey, Mexico
Hybrid
Troubleshoot software and system issues
Diagnose client-server application challenges
Resolve microsoft sql issues
Epicor Software Corporation is seeking a Manufacturing Support Specialist in Monterrey, Mexico, to provide technical support and troubleshoot software issues while ensuring excellent customer service. The role requires strong problem-solving skills and experience in a fast-paced environment, with a focus on client-server applications

Job Summary

  • The Manufacturing Support Specialist is focused on diagnosing and resolving software and system issues while providing an exceptional customer experience.
  • Assist with system setup, configuration, and the use of programming or integration tools that aid in customization, extension, and integration of products.
  • At Epicor, your success is our success, and we’ll help you find the right path through training, mentorship, and continuous support.

Matching Summary

Match Score: 85

Epicor Software Corporation is seeking a Manufacturing Support Specialist in Monterrey, Mexico, to provide technical support and troubleshoot software issues while ensuring excellent customer service. The role requires strong problem-solving skills and experience in a fast-paced environment, with a focus on client-server applications.

Skills & Requirements

Must-have

  • Troubleshoot software and system issues
  • Diagnose client-server application challenges
  • Resolve Microsoft SQL issues
  • Support web servers and network printers
  • Troubleshoot Android/iOS devices
  • Provide exceptional customer experience

Nice-to-have

  • Adaptability and willingness to learn
  • Comfortable with performance targets
  • Collaborate with internal departments
  • Mentor and share best practices

Key Requirements

  • 3+ years applicable experience
  • Experience in technical support
  • Experience in SaaS or e-Commerce
  • Troubleshooting SQL or ERP systems
  • Work independently and collaboratively

Work Rights

Not specified

Tailored Resume

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