HR-PRO RECRUITMENT SERVICES PTE. LTD. is seeking a Contract Back-End Officer for its Credit Card Centre in Singapore. The role involves processing credit card applications, assisting with daily back-office operations, and handling customer feedback
Job Summary
The role involves processing and following up on credit card applications while assisting with daily back-office operations.
Employees will conduct Know Your Customer (KYC) reviews for both new and existing customers to ensure risk control compliance.
The position requires handling customer feedback and complaints received via the hotline alongside ad hoc duties like statement packing.
Matching Summary
Match Score: 75
HR-PRO RECRUITMENT SERVICES PTE. LTD. is seeking a Contract Back-End Officer for its Credit Card Centre in Singapore. The role involves processing credit card applications, assisting with daily back-office operations, and handling customer feedback.
Skills & Requirements
Must-have
Process credit card applications
Conduct KYC reviews
Handle customer complaints
Nice-to-have
Willing to learn new tasks
Proactive and self-initiative
Assist in system testing
Key Requirements
Bachelor's degree in Banking and Finance or related discipline
1 to 2 years of relevant experience in similar capacity