Customer Retention Associate Account Manager

JFrog

Atlanta, Georgia, US
Base: $77,000 to $90,000; bonus/equity: discretion...
Hybrid (3 days in office / 2 days remote)
4 years account management experience
Salesforce proficiency required
Renewals lifecycle management
JFrog is seeking a Customer Retention Associate Account Manager in Atlanta, Georgia, to enhance customer retention and support their innovative software delivery vision. The ideal candidate will have experience in account management within a SaaS environment, specifically focusing on renewals and operational excellence

Job Summary

  • This role is key to driving the 'Liquid Software' vision by ensuring customers maintain continuous delivery pipelines with confidence.
  • The position requires managing the end-to-end renewal lifecycle while collaborating with Finance, Legal, and Deal Desk for 100% contract accuracy.
  • JFrog offers a competitive compensation package including base salary, discretionary bonuses, equity, and comprehensive benefits with a hybrid work model.

Matching Summary

Match Score: 85

JFrog is seeking a Customer Retention Associate Account Manager in Atlanta, Georgia, to enhance customer retention and support their innovative software delivery vision. The ideal candidate will have experience in account management within a SaaS environment, specifically focusing on renewals and operational excellence.

Salary

Base: $77,000 to $90,000; Bonus/Equity: Discretionary bonuses or commission payments plus RSU equity package; Benefits: Medical, dental, vision, retirement, wellness included

Skills & Requirements

Must-have

  • 4 years account management experience
  • Salesforce proficiency required
  • Renewals lifecycle management
  • High-volume portfolio management
  • Cross-functional collaboration skills

Nice-to-have

  • AI-driven business insights
  • Fast-paced technical environment
  • Proactive problem-solving attitude
  • Strong verbal communication skills

Key Requirements

  • Minimum 4 years relevant experience
  • Advanced Salesforce and Excel skills
  • Experience in SaaS environment

Work Rights

Not specified

Tailored Resume

Cover Letter