Patient Experience Specialist, Per Diem

University of Miami

Miami, Florida, US
Competitive salaries; comprehensive benefits inclu...
Confidential information handling
Conflict resolution skills
Active listening with empathy
The Patient Experience Specialist functions as a bridge between patients and the health system to resolve concerns and complaints

Job Summary

  • The Patient Experience Specialist functions as a bridge between patients and the health system to resolve concerns and complaints.
  • The role requires performing daily rounds to collect accurate documentation of confidential information within the feedback module database.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, and tuition remission.

Matching Summary

The Patient Experience Specialist functions as a bridge between patients and the health system to resolve concerns and complaints.

Salary

Competitive salaries; Comprehensive benefits including medical, dental, tuition remission; Not specified

Skills & Requirements

Must-have

  • confidential information handling
  • conflict resolution skills
  • active listening with empathy

Nice-to-have

  • process improvement opportunities
  • collaborative environment work
  • positive memorable experiences

Key Requirements

  • Bachelor's Degree in relevant field preferred
  • Minimum three years of relevant experience preferred
  • Proficiency in Microsoft Office software

Work Rights

Not specified

Tailored Resume

Cover Letter