Customer Service Representative

Guild Garage Group

Indianapolis, IN, US
Base: $15-$18 usd ph; bonus/equity: potential comm...
On-site
1+ year customer service experience
Excellent communication skills
Strong organization and multitasking
You will be the voice of Garage Door Doctor, supporting customers through phone, email, and chat while creating outstanding service experiences

Job Summary

  • You will be the voice of Garage Door Doctor, supporting customers through phone, email, and chat while creating outstanding service experiences.
  • The company offers a team-first culture where contributions matter and provides opportunities for advancement by promoting from within.
  • Employees receive comprehensive benefits including health, vision, dental, PTO, holidays, 401k matching, and an employee discount.

Matching Summary

You will be the voice of Garage Door Doctor, supporting customers through phone, email, and chat while creating outstanding service experiences.

Salary

Base: $15-$18 USD per hour; Bonus/Equity: Potential commissioned compensation (not guaranteed); Benefits: Health, Vision, Dental, PTO, Holidays, 401k matching

Skills & Requirements

Must-have

  • 1+ year customer service experience
  • Excellent communication skills
  • Strong organization and multitasking

Nice-to-have

  • Familiarity with ServiceTitan software
  • Experience in home services industry
  • Friendly and adaptable personality

Key Requirements

  • High school diploma or equivalent
  • Pre-employment background and drug screening
  • Motor vehicle record check required

Work Rights

Not specified

Tailored Resume

Cover Letter