🎧 Buscamos Ejecutivo/a Integral Para Contact Center En Valparaíso
Santander
Valparaíso, Chile
Digital platforms and crm systems
Fast and accurate typing
Clear and effective communication
The mission of the role is to respond to customer requests based on their needs, recording figures for the team's commercial progress
Job Summary
The mission of the role is to respond to customer requests based on their needs, recording figures for the team's commercial progress.
Key responsibilities include studying and interpreting customer needs, notifying clients of new bank products or services, and responding to customer requests in real-time via virtual or phone platforms.
Santander offers a competitive compensation package, career development opportunities, continuous training, flexible work arrangements, health and well-being programs, and exclusive benefits on Santander products.
Matching Summary
The mission of the role is to respond to customer requests based on their needs, recording figures for the team's commercial progress.
Skills & Requirements
Must-have
digital platforms and CRM systems
fast and accurate typing
clear and effective communication
active listening skills
Nice-to-have
customer-centric approach
ability to work under pressure
proactive and responsible risk management
teamwork and collaboration
Key Requirements
Technical degree or professional degree
Experience in customer service, call center, or service platforms (desirable)
Experience in commercial functions or roles with goals (desirable)