Teamleiter M/w/d Im Reparaturgeschäft Für Aufzüge

KONE Bahrain

Customer relationship management
Equipment safety and performance
Service operations management
Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance

Job Summary

  • Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.
  • Responsible for the end-users, sites, and technicians' safety, and for delivering service according to contract requirements and KONE quality standards.
  • Accountable for the performance, motivation, and competence development of assigned technicians, including managing their absences and workload.

Matching Summary

Accountable for customer satisfaction through quality of service and precise communication, as well as equipment safety and performance.

Skills & Requirements

Must-have

  • customer relationship management
  • equipment safety and performance
  • service operations management
  • technician safety and performance
  • cost control and CMII

Nice-to-have

  • innovative and collaborative culture
  • employee engagement
  • ethical business practices
  • trust and respect among co-workers

Key Requirements

  • Validates service contract technical terms
  • Supports maintenance of foreign equipment
  • Defines technician capacity needs
  • Manages technician tools and equipment

Work Rights

Not specified

Tailored Resume

Cover Letter